We are proud of what we do. In fact, we see a client relationship VERY differently to most agencies. Our client relationships do not start at 9am and end at 5pm – they stay with us.

A small selection

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“Tracy at M3SM has provided Suresh Kumar Dulal, a mountain biker from Nepal, with a very professional website. It is easy to navigate, simple to use and M3SM made the whole process very easy for Suresh. The site was built for Suresh with minimal instructions, allowing him time to concentrate on training. M3SM took this project and interpreted our needs to a very high standard for a very reasonable price. Suresh would confidently recommend Tracy and her team to anyone requiring this creative, informative service. M3SM will certainly go the ‘extra mile’.”
Jayne Wise
Suresh Kumar Dulal
I’ve been working with Kirsty now for over a year and she has proven to be reliable, consistent and trustworthy in her work. I’m happy to recommend her to anyone seeking support in their SEO and Social Media projects.
Nick Pitcher
Tracy provides an excellent service to ensure a cost effective return on investments in internet and social media. Thanks.
Rob Roach
Armstong Optical
Tracy and the team at M3SM have launched the new company website and then help develop it’s customer service offering as BITE have adapted to a changing market. The team work hard to hit deadlines and help you understand the practicalities of Marketing across the internet. They show great patience and don’t try to baffle you with internet science ensuring that you as a customer are treated as a customer and not just a number. They will work hard to deliver when it counts but more importantly they work hard to understand your business.It is no accident that we are on the first page of Google for our key searches in our industry- thanks!We are very pleased with the results in over a year in working with Tracy and believe we have many great opportunities to uncover as the next year or so unfolds.
BITE Consultants
Keith Boatman
BITE Consulting
Tracy Spence has been working with us over the last couple of years, and we have nothing but positives to say about what they have done for us. Not only is Tracy efficient and trustworthy, but always make us feel we mean something to them. Having been recently hacked, our website was restored and secured by M3SM within a few hours. Tracy and her team at M3SM took our call late on a Friday evening and put BBS back on track within a very short space of time.We would recommend Tracy and M3SM and wish them every success in everything they become involved with.
Kevin Hives
BBS Granite Concepts
I would like to take the opportunity to thank Tracy and her team of people for looking after our SEO work for over a year now and also producing us a brand new website that is excellent, very consumer friendly being easy to navigate around and very professional.The experience in this field that Tracy has is second to none and we are already achieving results with our new website so I am really looking forward to months ahead to see further growth of our business.If you are looking for a new website or a company to manage your SEO works then look no further as Tracy and her team come highly recommended from me.Thank you so much for all your hard work and I look forward to many more years working together.
Casapino Solo Spanish Villa
Lisa Derry
Casapino Solo
"Tracy is really knowledgeable on her subject. Very helpful and I am looking forward to the next session.Thanks Tracy"
Wendy Savil
Sygnet Signs
"I met Tracy at various networking events. I always found her approchable and friendly with the ability to talk in plain English about the services M3SM offer. I am not a technically minded person so Tracy's ability to explain how internet marketing can work was invaluable and she has a refreshing and creative approach to modern day marketing and development. Her enthusiasm and friendly personality always made it a pleasure to discuss business with her."
Jeanette McLaughlin-Barker
Boy Ltd

"I have always found Tracy to be professional and articulate in her approach.

Nothing is too much trouble!"

Eddie Lambrick
Leasing 4 Business
Tracy initially started work with Rig Energy in providing optimisation and support to the companies web marketing. This has expanded and increased to cover a much wider area of support and she is now working throughout the whole Rig Group of companies. I would highly recommend Tracy to any potential client.
Rig Energy
Paul McNally
Rig Energy
I recently asked Tracy to assist me in developing our online presence, via the world of social media. I have found her extremely knowledgeable and she has real desire to understand our business then develop a strategy to fit. I would not hesitate to recommend her to anyone looking to embrace online social media.
James Roadnight
RIG Vets
Tracy has been instrumental in shaping our online presence, giving detailed help on all aspects ranging from SEO, to Google Adword campaigns / Analytics and to the use of social media. Tracy regularly contacts me to check how everything is progressing and is always on hand to offer her expertise and advice. If i have any questions, Tracy’s personable and approachable nature makes her easy to pick up the phone to. I would recommend Tracy to anyone wanting to increase their company’s brand awareness across the internet.
Ben Walton
RIG Animal Health
Tracy highlighted a number of key areas for our business that will allow RIG Vets to tap into the social networking arena, her detailed knowledge of the market and specifics to our industry was refreshing. I would have no hesitation in recommending Tracy’s services to any business who are looking to add value.
Lee Styler
Rig Vets
Tracy has absolutely renewed my belief in web designers/advisers. The work that she has done for me recently has been perfect; she is easy to talk to; actually listens to you; gives concrete, relevant advice; fulfills the brief within the time she says she will; and has basically been a star – I happily and highly recommend her!
Elaine Boddy
Green and Brown
I found Tracy to be so useful to my website needs and all her correspondence was very efficient and professional. Tracy really does know her stuff and saves you trying to struggle! I would recommend anyone to use Tracy’s services as she is very trustworthy and friendly. Thanks Tracy for all your advice and help.
Kim Parry
CFW Chartered Accountants
"Tracy provided a fast efficient solution to the demands needed for our new website and more importantly it was affordable."
Jayne Wise
Options 2
"Tracy offers an excellent service with regards to website design, optimisation, hosting etc and I can highly recommend her services."
Scott Bredda
GE Precision Engineering
"Tracy has provided the missing link for the seo and smo service that I needed in order to be able to offer the full service we provide to our clients. She has also really enhanced our own seo activity. She comes highly recommended."
Karen Moule
Enterprise Marketing
"Tracy Spence is someone who truly represents the can-do approach to web sites. She clearly knows her way around the Internet and combines a professional, knowledgeable approach with an excellent understanding of how to explain the complexities of the Internet to the website novice. She has created a website that we can easily navigate and change when we want to."
Mo Shapiro
Inform Global
"Tracy is an internet guru. She has enhanced my website and helped me understand things that previously seemed from another planet."
Debbie Smith
Debbie Smith Therapy
Tracy is a very hard working businesswoman. Her focus is always on providing her clients with high class results. She ‘goes the extra mile’ when solving clients problems. In addition she is very approachable and doesn’t use unfathomable jargon. Value for money.
Ian Brendish
Ian Brendish Associates
I have used Tracy to design and host several websites for me and will continue to use her for all future projects. Her customer service is excellent, she will help all aspects of web design and formatting.
Michelle Jackson Rowe
"Tracy knows her subject and is confident she can prove it and make it work for you. I would recommend anyone to meet her and let her show you her stuff."
Emily Carrington
Turner Coulston Solicitors
Very happy with your response in terms of actioning things,you are very professional in your approach,and you listen to what your clients want, and deliver on time!
Eddie Lambrick
Leasing 4 Business
"When I met Tracy from M3SM in early 2008 I had no plans on launching a website. However, since then I launched my Business Development and Advice business and soon realised that such a tool would be one of the keys to my business’s growth. I chose to work with Tracy out of a number of other candidates because of her passion and professionalism. My site was developed and launched in record timeframe with excellent level of support. Tracy is still providing me with ongoing support and training on Internet Marketing and how to get the most out of this fantastic tool."
Alexander Parkov
“thanks to you (and a lot of work over the summer) we have the best ever school website…”
Mark Currell
Overstone Primary School
“…M3SM have been invaluable to my business www.2m2u.co.uk during the last few weeks. They have insured we had our new website up and running on time to match our marketing campaign we were in the process of running. M3SM have put their skills and efforts into making the difficult situation a more manageable one, something I am most grateful for. I will be trying to secure M3SM more business whenever I can. I will be recommending their services most highly.”
Mark Hipperson
2M Print Ltd
“Tracy helped me design my website and the customer service I have received has been second to none – it has never been too much trouble to do anything. Activities always turned around in no time at all and it has been and will continue to be an absolute pleasure to work with Tracy at M3SM. I would not hesitate to recommend her to anyone who needs help with there website from design to e marketing. Thank you Tracy for always exceeding my expectations!”
Anjana Rajani
Power 2 Progress
"Tracy strives for the best for you and really understands what you need.. she makes it fun and helps you to understand the potential you have to make more of your business"
Theresa Maddison
Light up your soul
"Tracy created a great website for me, which I can upate anytime myself and I would recommend her to anybody. She has also now become a friend and business customer too."
Val Adaway
"I have worked with Tracy on projects and have used Tracy as a consultant to support my business. She always gets things done and produces results. She is often one step ahead of me!"
Rob Parker
Momentum Consulting
"Search engine optimisation is absoltuely crucial to businesses, and Tracy not only understands her subject intimately but but also provides a really helpful style of support!"
Rob Parker
Momentum Consulting
"Within days of instructing Tracy my Firm appeared twice on the first page of Google"
John Cato
Cato Solicitors Dispute Resolution
"Tracy has been very easy to work with and has offered help and suggestions regularly. I'm really pleased with what she has done to date and expect the relationship to continue for the forseeable future."
Alan Smith
Global Mapping Limited
” Having developed a ‘do it yourself’ website on starting in business 2 years ago, I realised that the time was right to launch a new more dynamic, corporate-looking website which is access friendly and interesting. It also needed to incorporate a shopping cart and enquiry form. M3SM have managed to deliver more than was expected, in the agreed timeframe, offering training on making any amendments ourselves, if we so wish and the end result will be part of our marketing and growth strategy for the foreseeable future.
Vera Davis
Bookkeeping Online